Return Policy

Return Policy — Maison Arvane

At Maison Arvane, we accept returns within 30 days of delivery.

We currently accept returns from the United Kingdom. Returns are accepted for change of mind, as long as the item meets our return conditions.

Return Conditions

To be eligible for a return, your item must be unused, in its original condition, and returned in its original packaging.

• The item must be unused
• The item must be in its original condition
• The item must be returned in its original packaging
• The item must be properly protected for shipping

Items that are damaged, marked, used, or not returned in suitable protective packaging may not be accepted.

How to Start a Return

To request a return, please contact us at: Email: contact@maisonarvane@gmail.com

Please include your order number, your full name, and the reason for your return. Once your return request has been reviewed, we will provide the return instructions and return address by email. Please do not send your item back before contacting us.

Return Shipping

Return shipping is free for customers. Customers are not charged any return fees. We recommend using a tracked delivery service, as we cannot be held responsible for returns lost in transit.

Damaged, Faulty or Incorrect Items

Please inspect your order as soon as it arrives. If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery at: contact@maisonarvane@gmail.com. Please include your order number and clear photos of the item, the packaging, and the issue.

Important Note

This Return Policy explains how to return an item. For information about refunds, refund timelines, or non-refundable items, please refer to our Refund Policy.

Contact

For any return questions, please contact us at: contact@maisonarvane@gmail.com